Poltrona Frau Sales Assistant

Business Functions	RETAIL
Locations	IT - Italy/Milano

Responsibilities:
The Sales Assistant will support the Showroom Sales Team for providing customers with all the requested information and advise them concerning acquisitions by ensuring an outstanding sales experience.
S/he reports directly to the Showroom Manager.

Main Activities:
The duties will include but are not limited to:

Meet and greet customers that come into the Showroom, providing outstanding level of hospitality
Ensure high levels of customer satisfaction through excellent sales service
Maintain strong relationships with existing customers, as well as prospect for new customers
Offer information and technical support to customers about the products
Maintain accurate inventory and store goods
Contribute to further expand the company database through client data registration and profiling
Support the Store Manager in organizing events and promotional activities to target
Prepares sales and customer relations reports by analyzing and categorizing sales information
Identify and investigate customer complaints and service suggestions

Experience and education:

Degree in Interior Design or Architecture, similar academic background will be evaluated
Excellent English, written and spoken
Previous experience in Sales or high-end furniture Industry will be appreciated
Proficient in MS Office

Technical and Soft skills:

Polite and customer oriented
Problem solving
Excellent communication and interpersonal skills
Ability to manage time and prioritize work

Work location: Milano

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Business Functions	RETAIL
Locations	IT - Italy/Milano